Acceptance of These Terms
These terms and conditions form a binding agreement between you and Lama bet Casino, which operates under a gaming licence issued in Anjouan as part of the Boomerang group. By creating an account, depositing funds or placing a bet, you confirm that you have read, understood and accepted everything set out here. If you do not agree with any part of these terms, you should not open an account or use the service.
We may update these terms from time to time to reflect changes in the law, our regulator's requirements or how the service works. Where a change is material, we will take reasonable steps to bring it to your attention, and continuing to use your account after an update means you accept the revised terms. It is your responsibility to review this page periodically so you stay familiar with the rules that apply to your play.
Eligibility and Your Account
To open and use an account, you must be at least 19 years of age and legally permitted to gamble in the place where you live. You must be accessing the service from a jurisdiction where it is lawful to do so, and you confirm you are not on any self-exclusion register or otherwise barred from gambling. We reserve the right to request proof of age and identity at any time, and to suspend an account until verification is complete.
Each player may hold one account only. Opening multiple accounts, whether to abuse bonuses or for any other reason, is prohibited and may result in closure of all related accounts and forfeiture of associated funds. You are responsible for keeping your login details confidential, for all activity that takes place under your account, and for ensuring the information you provide is accurate and kept up to date. If you suspect your account has been accessed without permission, you must tell us at once.
Deposits, Withdrawals and Currency
All financial transactions are handled in Canadian dollars unless otherwise agreed. You may fund your account through the supported methods, including Interac, Visa and Mastercard, e-wallets such as Skrill, Neteller and Jeton, bank transfer and cryptocurrencies. The minimum deposit is C$30, and withdrawals begin from around C$65, subject to rolling limits of C$1,600 daily, C$4,000 weekly and C$12,800 monthly. Deposits are credited instantly, while withdrawal times vary by method.
Before a withdrawal is processed, your account must be fully verified, and any active bonus wagering must be met. We may withhold or delay a payout where we need to complete identity, source-of-funds or anti-fraud checks, or where required by law. Funds must be wagered a reasonable number of times before withdrawal where a bonus is involved, and we reserve the right to void bets or reclaim funds credited in error, as a result of a technical fault, or through fraudulent or abusive behaviour.
Bonuses and Promotions
Bonuses and promotions are offered at our discretion and are subject to their own specific terms in addition to these general conditions. Common conditions include wagering requirements, maximum bet limits while a bonus is active, qualifying deposit amounts, time limits and eligible games. You can hold only one active bonus at a time, and claiming a new offer while another is live may forfeit the first along with its winnings.
We reserve the right to amend, suspend or cancel any promotion, and to withhold bonus funds and related winnings where we identify bonus abuse, such as irregular betting patterns designed solely to clear wagering, collusion, or the use of multiple accounts. Where the specific terms of a promotion conflict with these general terms, the promotion's terms prevail for that offer. Always read an offer's conditions before you opt in.
Fair Play and Prohibited Conduct
Game outcomes are determined by certified random number generators and live studio equipment, and results are final once a game round completes. You agree to use the service honestly and not to engage in any activity that undermines its integrity. Prohibited conduct includes using automated software or bots, exploiting faults or errors, colluding with other players, money laundering, and any attempt to manipulate games, bonuses or payments.
If we reasonably believe you have breached these terms or engaged in prohibited conduct, we may suspend or close your account, void affected bets and winnings, and withhold funds pending investigation. We may also report activity to the relevant authorities where the law requires. Nothing in this section limits our right to take any other action available to us.
Liability, Disputes and Governing Terms
The service is provided on an as-is basis. While we work hard to keep the platform accurate and available, we do not guarantee uninterrupted access, and we are not liable for losses arising from technical faults, connection problems, or events beyond our reasonable control. Our total liability to you is limited to the funds held in your account. Gambling carries financial risk, and you play at your own responsibility.
If a dispute arises, contact our support team first, since most issues are resolved quickly and informally. Where a matter cannot be settled directly, it will be handled in line with the procedures set by our licence and applicable law. Should any provision of these terms be found unenforceable, the remaining provisions continue in full effect. These terms are drafted in English, and the English version prevails in the event of any conflict with a translation. If you are unsure how any clause applies to your situation, our support team can talk you through it before you deposit or place a bet.
Inactive Accounts and Communications
If an account goes unused for an extended period, we may class it as inactive and take reasonable steps to contact you before applying any dormancy handling required by our licence. To avoid this, simply log in from time to time. We recommend keeping your registered email and phone number current, since that is how we send the account, security and payment notices that form part of the service and cannot be opted out of.
Marketing communications are separate and always consent-based. You choose whether to receive promotional messages, and you can change that choice at any time from your account settings or by contacting support. Turning off marketing never affects your ability to play, deposit or withdraw. Notices we are required to give you will be sent to your registered contact details or posted within the site, and it is your responsibility to check them. If your contact details change, update them promptly so important messages about your account, a payout or a security concern actually reach you rather than an old address you no longer use.